Returns / Refunds

At Luniqhome, we want you to love your purchase. If you’re not perfectly satisfied, we’re here to help.

30-Day Return Window

You have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need your receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at support@luniqhome.com

  • Note: If your return is accepted, we will provide you with a dedicated shipping address and specific instructions on how to send your package.

  • Shipping Costs: Please note that customers are responsible for their own return shipping costs. We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.

  • Important: Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon arrival. Contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.

Non-Returnable Items

Certain items cannot be returned, including:

  • Custom Products: Special orders or personalized items.

  • Final Sale: Sale items and gift cards.

  • Restricted Goods: Hazardous materials (flammable liquids or gases).

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, please make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it can take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since we approved your return, please contact us at support@luniqhome.com